They are fast and reliable. Owner is KIND AND SWEET. Only recommendation: SPECIFY what you want done either online, when they arrive or to the owner over the phone. Have not had a problem except cleaning my stove top which needed a more deep clean. Next time they were there they fixed the problem. Thanks HPH! 🙂
Highland Park Housekeeping is amazing! They offer a high quality and professionalism of the work that they perform. The maids were well-trained and equipped with the newest technologies and were eager to handle my house cleaning needs. They were incredibly responsive to every task and I was amazed how thorough and efficient the team was. I will definitely use them again!
My husband and I love Highland Park Housekeeping! We’ve been using them for over a year now for a weekly cleaning service and have never been disappointed. Selene and Marisole (Team C) are the absolute best! They are always on time (usually early) and are very sweet. They are extremely efficient and do a very thorough job, especially with cleaning all of the fur and dust from our two dogs. Most cleaning services start to slack off after a few weeks but HP Housekeeping has continued to do great job for us. We’ll never use anyone else!
Booking was simple & easy through their website. I was able to secure a date and time for that worked for me later the same week.The women were incredibly kind, showed up a tad early & even stayed a few minutes after their scheduled time to complete the job. I am very impressed with their thoroughness & thoughtfulness – finishing touches like a special hotel-like fold on my towels make all the difference.I also love that the ladies let me know they were “Group F” so that if I wanted, I could specifically request to book them again. Jeri, the owner of HPH, was also easy and prompt to communicate with if any questions arose.
Won’t be using them again. The customer service is good but we gave them a shot to be our weekly cleaners. They charge $75 per hour. We were expecting a high level of service for such a steep fee but they left with dust clumps on the floor, did not scrub the floor, left smudges on the glass. In general the home did not feel clean when they were done. They offered to come back but we declined.